For new items, please note that we do not provide support for initial defects. Also, please judge used items by the pictures. If you have any questions, please feel free to ask. Thank you very much! Packing state Pack the product in the best condition so that it will not be damaged. We are a Japanese store specializing in Japanese high-quality products. Please let us hear from you with any inquiries you may have about our products. Please note – we cannot undervalue orders, or mark them as a gift.